Legal

Legal information, policies, and disclosures for Zen Leads

Company Information

Global AI Sentinel LLC

Zen Leads is a product developed and operated by Global AI Sentinel LLC, a Delaware limited liability company.

Legal Inquiries

legal@globalaisentinel.com

Privacy Inquiries

privacy@globalaisentinel.com

Disclaimer

The information provided through the Zen Leads platform is intended for general informational purposes only. While we strive to keep the information accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the platform or the information, products, services, or related graphics contained on the platform for any purpose.

Any reliance you place on such information is strictly at your own risk. In no event will Global AI Sentinel LLC be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this platform.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GLOBAL AI SENTINEL LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service

Intellectual Property

The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Global AI Sentinel LLC and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.

Trademarks

  • Zen Leads™ — Trademark of Global AI Sentinel LLC (pending)
  • Global AI Sentinel® — Registered trademark of Global AI Sentinel LLC

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Global AI Sentinel LLC.

Data Processing & Security

Global AI Sentinel LLC takes data security seriously. We implement industry-standard security measures to protect the data processed through our platform, including:

🔐Encryption

AES-256 encryption for data at rest and TLS 1.3 for data in transit

🛡️Access Control

Role-based access controls and multi-factor authentication

📊Monitoring

24/7 security monitoring and incident response procedures

Compliance

CCPA, GDPR, and TCPA compliant data handling practices

Regulatory Compliance

Zen Leads is designed to help dealerships maintain compliance with applicable regulations governing consumer communications and data handling. Our platform supports:

  • TCPA Compliance: OTP verification ensures express consent before SMS communications
  • CCPA Compliance: Consumer rights management for California residents
  • GDPR Compliance: Data subject rights and lawful processing for EU residents
  • OEM Compliance: Pricing display methods designed to meet manufacturer guidelines

Note: Dealerships are ultimately responsible for ensuring their use of the platform complies with applicable laws and regulations. We recommend consulting with legal counsel regarding specific compliance requirements.

Third-Party Services

The Service may contain links to third-party websites or services that are not owned or controlled by Global AI Sentinel LLC. We integrate with various third-party providers to deliver our services, including:

  • CRM systems (VinSolutions, DealerSocket, Elead, DriveCentric, etc.)
  • Website providers (Dealer.com, DealerOn, Dealer Inspire, etc.)
  • SMS verification services (Twilio)
  • Analytics platforms (PostHog)
  • Cloud infrastructure (Vercel, AWS)

Global AI Sentinel LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Changes to Legal Documents

We reserve the right, at our sole discretion, to modify or replace these legal documents at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

If you have any questions about these legal documents, please contact us:

Global AI Sentinel LLC

Email: legal@globalaisentinel.com

Website: www.globalaisentinel.com

Department Contacts

Legal: legal@globalaisentinel.com

Privacy: privacy@globalaisentinel.com

Security: security@globalaisentinel.com

Support: support@zenleads.io